At Gemas Gerais (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website http://gemas-gerais.com

1. Information we collect

We may collect the following types of information when you interact with our website:

Personal information: such as your name, email address, phone number, billing/shipping address, and payment details when you make a purchase or contact us.

Technical information: such as IP address, browser type, operating system, and browsing behavior collected through cookies and similar technologies.

Communication data: such as your messages or inquiries when you contact us.

2. How we use your information

We may use your personal data to:

Process and fulfill your orders.

Communicate with you regarding your purchases or inquiries.

Improve and personalize your browsing experience.

Send you updates, promotions, or newsletters (if you have opted in).

Comply with legal obligations.

3. Legal basis for processing (GDPR)

We process your personal data only when we have a legal basis, such as:

Your consent (e.g., for marketing communications).

Contractual necessity (to provide products or services you requested).

Legal obligations (to comply with laws and regulations).

Legitimate interests (to improve our services and protect our website).

4. Sharing your information

We do not sell or rent your personal data. However, we may share it with:

Service providers (e.g., payment processors, delivery companies, IT providers).

Legal authorities if required by law.

Third parties in case of business transfers (e.g., merger, acquisition).

5. Data retention

We keep your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

6. Your rights (GDPR)

As a user in the European Union, you have the right to:

Access the personal data we hold about you.

Request correction of inaccurate or incomplete data.

Request deletion of your data (“right to be forgotten”).

Restrict or object to the processing of your data.

Request data portability.

Withdraw consent at any time (where consent is the legal basis).

To exercise your rights, please contact us at [insert your contact email].

7. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Cookies

We use cookies and similar technologies to improve your experience. For more details, please see our Cookie Policy.

9. Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us.